diamond exchange
diamond exchange
Share
Add to wishlist
This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 0661827101
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive and verify an OTP. This will securely authenticate you, eliminating the need for a password or email login. You can now easily log in using this convenient method.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and wait for a proper signal. If you don't receive the OTP after waiting, you can try sending it again or use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are only allowed for earnings from gaming activities, not bonus amounts. This means you can collect and redeem your game winnings, but not bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
To use this app, you need to complete and submit your KYC details, which should include saving your Aadhar card, UPI information, and all relevant bank details. This information is required to ensure a smooth and secure experience within the app. Please ensure all details are accurately saved to complete the KYC process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but the overall process can take anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the otherwise efficient app experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus amount. The bonus funds themselves, however, are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for further assistance.
For your convenience, diamond exchange offers a range of secure and efficient deposit and withdrawal methods, including the main credit cards, electronic wallets, bank transfers, and cryptocurrencies. Our user-friendly platform ensures quick transactions, allowing you to focus on the fun. Additionally, we provide 24/7 customer support, ready to assist you with any questions or concerns you may have.
At the diamond exchange, we prioritize the security and confidentiality of our customers' personal information and financial transactions. Our state-of-the-art security measures and advanced encryption technology ensure that all data is protected from unauthorized access and malicious activities. This allows you to enjoy a seamless and secure online gaming experience. We understand that convenience is key, which is why we offer a wide variety of deposit and withdrawal methods, including credit and debit cards, electronic wallets, and bank transfers. This flexibility enables you to manage your account and play your favorite games with ease, whenever and wherever you want. But it's not just about convenience - we also believe in rewarding our loyal customers. That's why we offer generous bonuses and promotions on a regular basis, giving you more opportunities to win big and enjoy the thrill of playing at our online casino. And if you ever need assistance or have any questions, our dedicated customer support team is available 24/7, ready to help you every step of the way. At the diamond exchange, we strive to provide an exceptional gaming experience that sets us apart from other online casinos. With our top-notch security, flexible payment options, and unparalleled customer support, we invite you to join us today and discover the thrill and excitement that awaits you.